AATBS has supported the needs of over 500,000 mental health professionals throughout the United States and Canada since we opened our doors in 1976.
All prices are subject to change without prior notice. We reserve the right to refuse business and/or to terminate services with anyone for any reason at anytime.
AATBS has a 7-day return policy. This period begins upon receipt of the material and extends for a period of 7 days. The customer must notify AATBS within this 7-day period should he/she elect to return the unused material. AATBS does not accept used items, damaged items, or items removed from their shrink wrap. If you have registered the Self-Paced Workshop (EPPP), Online Flashcards, Digital Audio Library, TestMASTER, or CasePRO, there are no refunds of any portion of your purchase. The customer may elect to cancel an unregistered online program, but will be subject to a 20% cancellation fee. Upon receipt of return authorization, customer must ship materials to AATBS at their own expense via a traceable shipping method (i.e., carrier assigns tracking number to shipment). Material(s) may not be returned for a refund unless the procedure described above has been followed. We will not accept packages or process refunds without return authorization by our office. Shipping charges are nonrefundable. There will be a 20% cancellation/restocking fee, charged to the customer, for all cancelled orders and/or returned materials.
Providing high-quality products is very important to us. Please inspect your package upon receipt to ensure you are satisfied with the production quality. If you find any of the physical products defective, please notify us within 7 days and we will ship you a replacement at no cost. AATBS is not responsible for package issues related to handling by the shipper.
If your purchase includes any of the online programs, you are purchasing a license to use AATBS’s proprietary software. This license is granted to only you and, as such, does not permit you to sell, lend, assign, lease, or transfer in any other way any copy of the software. You may not sell, lend, assign, lease, or transfer in any other way remaining time you may have left to use the software. Any violation of this provision is not permitted and may cause your program to be terminated with no refund of the licensing fee paid.
All online programs are valid for a limited time period, with a specific number of times that you can complete each exam. The time period begins on the date you first register to use the program online by choosing a password and electronically agreeing to the terms and conditions. Additional time or exam repetitions are available for an additional cost. The information contained in any of our online programs remains the property of AATBS. No part of this information may be reproduced in any form nor transmitted by any means, mechanical or electronic, without the express written consent of AATBS.
If Consultation Service is included with your program, our educational staff is available to assist you. Consultation service will extend only to participants with a current study program (within 1 year of purchase). Consultation hours are Monday through Friday from 7:00 a.m. to 5:00 p.m. (PT).
EPPP - Site-Based and Online
The workshop fee includes a 50% nonrefundable deposit. You may transfer your workshop enrollment by calling our office 2 weeks before the workshop begins. The fee to transfer will be $150. If you call less than 2 weeks before the workshop begins, the transfer fee will be $250. There will be no transfer or refund available after the workshop begins. No exceptions. Recordings of any kind are not permitted at this workshop. Self-paced workshop is nonrefundable.
THIS WORKSHOP FEE IS NONREFUNDABLE. If you do not attend, no transfer will be available. You may transfer your workshop enrollment to another date/location for a $75 transfer fee (or $125 for less than 1 week of notice). Recordings of any kind are not permitted at this workshop.
Social Work, MFT, Counseling, and Law & Ethics
THIS WORKSHOP FEE IS NONREFUNDABLE. If you wish to postpone this workshop to another date/location, there will be a $25 transfer fee and you must call our office 7 days before the workshop begins. If you do not attend, no transfer will be available. Recordings of any kind are not permitted at this workshop.
All online fees are nonrefundable and transfers are unavailable.
You may call, fax, mail, or email AATBS if you have any questions regarding special accommodations.
5126 Ralston Street
Ventura, CA 93003
Toll Free: (800) 472-1931
Fax: (805) 676-3033
Local Call: (805) 676-3030
AATBS is dedicated to administering its continuing education program in complete compliance with the major mental health-approving boards. AATBS will adhere with all regulations to be nondiscriminatory in promotional activities and program content, and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the staff at AATBS.
While AATBS tries to ensure the fair treatment for all participants and attempts to anticipate problems, there may be occasional issues that come to the attention of the staff that require intervention and/or action on the part of the staff. This complaint protocol serves as a guideline for handling such grievances.
When a participant files a grievance and expects action on the complaint about a continuing education course or the administration of the program, the CE Program Director will evaluate the nature of the complaint. If it is deemed to have merit, the Program Director will instruct the staff to implement any necessary changes in the CE course or procedures of the program. The complainant will receive a response from the Program Director within 5 working days.
Requirements for online course completion: After reviewing the course material, complete the accompanying course test online or simply send by email, fax, or standard mail. With a score of 75% or better, you may immediately print your continuing education certificate of completion. You may also request a copy to be sent to you by mail. If you obtain a score less than the passing score of 75%, you may retake the test. In the event of loss, there is no charge for a replacement copy of a CE certificate.
Cancellation policy for online course: If you need to cancel an online course, please provide written notice by letter, email, or fax or contact us by phone within 24 hours of placing your order and we will refund you the full course fee. If you cannot give notice within 24 hours, credit towards a future course of equal value would apply.
Online Programs are only valid for up to 1 year from the date of purchase. If the online program was not activated within 1 year of being purchased, a revision fee will be assessed. Online Programs that were purchased over 2 years ago and have not been activated should be upgraded. Customers can expect to pay a fee for either a new program or a revision.
If you are a registered AATBS participant and you have a change of address, telephone number, and/or email address, please notify AATBS at (800) 472-1931 so AATBS can provide you with current material and workshop notifications.
This Policy is divided into sections for the convenience of the reader. If you would like to jump to a particular section, follow the links below:
We may collect a range of information from you if you visit our site or mobile application depending upon the features you use.
We may collect personal information, such as your name, address, telephone number, email address, credit card numbers, Social Security numbers, or other identifiers that you may provide in the course of completing a form or transaction on our site or mobile application. Portions of our site may collect additional information from individuals using those features, such as accepting resumes from job applicants or collecting applications of financial aid information from students and applicants.
We may collect information about the browser and/or device that you are using to access our website or mobile application (such as the type of browser or device you are using, browser settings, and the device identification number). Device information may or may not be personally identifiable depending upon whether it is linked to the identity of the user.
We may automatically log information, such as a user's IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer our websites and mobile applications. We may collect statistical or non-personally identifiable information about our users, such as which pages are visited, how long a visitor stays on a particular page, the website from which a user came to our site, or similar such information. We also may collect aggregate information such as the total number of unique or return visitors to our site, using our application, or visiting a particular page in a given time frame. We may use this information to measure the use of our sites and applications and to improve our content. We may use Google Analytics, a third-party provider of analytics tools, or a similar third-party service to analyze information about visits to our website. For information about opting out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.
Yes, we may utilize "cookies," web beacons, and other similar technologies on our website. We may use first- and/or third-party "browser" or "HTTP" cookies, which are unique text files that may be used for data analysis, and enable our website to tailor information for the visitor. We may use browser cookies for purposes such as to personalize the user's experience on our site, to remember a user when the user registers for products or services, for fraud prevention, or to track visits to our websites. We also may use "web beacons" (also referred to as pixel tags, clear gifs, or other terms) or similar technologies to collect information such as how long a visitor remains on a particular page. If you do not want us to deploy browser cookies to your device when you visit our websites, you may set the browser to reject cookies or to notify the user when a website tries to place cookies in the browser program (see below). Rejecting cookies may affect your ability to use some of features offered by the website.
Third parties, including our service providers or marketing partners, may collect information about a visitor to our site over time and/or across different websites when the visitor uses our website. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as the visitor's name and address, but some of this information might be considered to be personally identifiable under some federal or state laws.
Some Internet browsers have begun to offer what often is referred to as "do not track" mechanisms for browser users to automatically signal privacy preferences to websites that they visit. Internet browsers have begun to include these features relatively recently, and there is not yet a consensus about what steps a website should take when it receives a do-not-track signal from a site visitor's browser or what information collection or use restrictions should be applied when a do-not-track signal is received. As a result, our site(s) do not currently respond to do-not-track signals. We are continuing to monitor do-not-track developments and may revisit the issue in the future. In the meantime, you can exercise other choices available to you, including limiting the placement of browser cookies on your device using your browser's cookie control features and other choices described in this Policy.
We may use the information we collect through our site or mobile application for the following purposes:
We do not share, sell, or lease personal information about you except as set forth in this Policy.
You have a number of choices regarding our collection and use of information through our websites and mobile devices:
Yes. If the information that you provide through our website is included in an educational record, then we provide access to that information in accordance with the Family Educational Rights and Privacy Act (FERPA), as applicable.
In the case of personal information that is not part of a student's educational records, it is our policy, with certain exceptions, to provide individuals with access to personal information that is maintained in our files. In some cases, the website may allow you to log in directly to access and/or correct information you have provided. In other cases, such as Web forms that you may submit through the site, if you would like to obtain a copy of the information you provided, you can contact us at email@example.com. When you update information, we may keep a copy of the prior version for our records.
Exceptions to access and correction rights may include:
We require that an individual provide reasonable validation of his/her identity before we provide access to personal information from our files. To request access to or correction of information, please send an email to firstname.lastname@example.org.
We recognize that you may be concerned about the security of your personal information, and we are committed to employing reasonable technology in order to protect the security of our website. Even with such technology, no website is 100% secure. We take reasonable measures that we believe are appropriate to protect your information from loss, misuse, alteration, or destruction. We will ask any agents and service providers to whom we may transfer your information to take comparable steps to protect that security.
If you use this site or mobile application, you are responsible for maintaining the confidentiality of any user ID and password or other access credentials that you may be provided. You should notify us immediately if any user ID and password or other access credentials we may issue you are compromised.
We may offer you opportunities to request that we send content from our websites or otherwise reach out to friends or family members that you believe may be interested in learning more about our programs. If you choose to make such a referral, which is voluntary, we may ask you for your name and contact information as well as contact information for the individual(s) that you refer, such as their name, email address, and/or phone number. When we contact your friend, we may identify you as the party that made the referral. This feature is only to be used to refer individuals with whom you have an existing relationship that you think would be interested in being contacted by us by phone or by email.
This site is designed primarily for users from the United States. By using this site, users from other countries consent to the transfer of any personal or other information collected to the United States and housed on servers in the United States, and your information will be subject to use and disclosure in accordance with this Policy and applicable United States federal, state, and local laws.
COPPA regulates the collection of personal information online from children under the age of 13. This site is not intended or designed to attract users under the age of 13 or to collect personal information from such users. We do not collect personally identifiable data from any person we know to be under the age of 13, and those under 13 should not submit any personal information through this site. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will remove the information from our files.
If you have questions concerning our privacy practices, contact us at:
5126 Ralston Street
Ventura, CA 93003
Fax: (805) 676-3033